The Qualification FAQs have been compiled to answer the questions that candidates ask most often about applying for the examinations, choosing which examinations to enter, preparing for the examinations and requesting replacement certificates.
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Policies and Procedures
Reasonable Adjustments: Candidates with disabilities may apply for reasonable adjustments to examination conditions. Candidates should read the the IFE’s Reasonable Adjustments Policy for further information and, where appropriate, should submit requests to the IFE using the Reasonable Adjustments Application Form.
Malpractice: the IFE is committed to maintaining the integrity of examinations. The Malpractice Procedure sets out the way in which the IFE will investigate and respond to suspected malpractice.
Results Enquiries and Appeals: Candidates who wish to query their examination result(s) should read the Results Enquiries and Appeals information and then submit the Result Enquiry Form to the IFE within the timescale stated for the specific examination (see Information and Rules for Candidates 2018 Page 6). Details of relevant fees and application form will become available to candidates after completion of the October 2018 examinations.
Complaints: The IFE hopes that candidates will not have reason to complain about our service. However, the Complaints Procedure sets out the processes that will be followed in investigating and addressing complaints.
Special Consideration: This procedure enables candidates who have encountered unforeseen circumstances on the day of the examinations to apply for special consideration in the assessment of their script(s). Candidates should read the arrangements for Special Consideration including Deferral policy for further information and, where appropriate, submit a Special Consideration Application Form or a Deferral Request Form (SA).