The Frequently Asked Questions have been compiled to answer the questions that candidates ask most often about applying for the examinations, choosing which examinations to enter, preparing for the examinations and requesting replacement certificates.
If you are unable to find the information that you need, please email email@example.com
Policies and Procedures
Reasonable Adjustments: Candidates with disabilities may apply for reasonable adjustments to examination conditions. Candidates should read the the IFE’s Reasonable Adjustment Application Procedure. Policy for further information and, where appropriate, should submit requests to the IFE using the Reasonable Adjustment Application Form.
Malpractice: the IFE is committed to maintaining the integrity of examinations. The Malpractice Procedure sets out the way in which the IFE will investigate and respond to suspected malpractice.
Result Enquiries (Re-Marks)
Candidates who wish to submit an enquiry about their result should read the Enquiries about Results and Appeals Procedure . This document contains information on the re-mark service, the relevant timelines and the fees. Candidates should note that the IFE is unable to process requests for result enquiries that are submitted after the deadline. All result enquiries will be completed by the published deadline. Candidates who have booked to take examinations in October 2021 should ensure that they state this on the result enquiry form.
All requests for a result enquiry should be emailed to firstname.lastname@example.org
Complaints: The IFE hopes that candidates will not have reason to complain about our service. However, the Complaints Procedure sets out the processes that will be followed in investigating and addressing complaints.
Special Consideration: This procedure enables candidates who have encountered unforeseen circumstances on the day of the examinations to apply for special consideration in the assessment of their script(s). Candidates should read the arrangements for Arrangements for Special Consideration Including Deferrals for further information and, where appropriate please contact our offices at email@example.com.